In today's global economy, it’s essential now more than ever to have independent 3rd party verification help to protect your livelihood and brand image governing sales and services orders placed over the phone.
At AmeriCalls offers Third Party Verification (TPV) solutions for you that produce the superior results you expect.
We specialize in complete third party verification solutions for any type of business transaction, no matter what the situation, to ensure the integrity of your online and mail order sales process.
Immediate access to indisputable proof that a transaction was authorized can quickly put to rest any further disputes. TPV records the transaction as the call center agent confirms that the offer is clearly and unequivocally accepted by the other party, before the change is made. It can help protect you from potential fines, legal fess and time spent defending your company in court.
Benefits of Subscription renewal and Sales program:
We record your sales agents calls and then we post the recordings up to our FTP site which is very secure and
very simple
Increasing your income
You will provide us with a list of things you would like verified. E.g. acceptance of offers, explanation of how a
customer cancels, their contact information, payment details, etc.
We will listen to any calls and determine whether or not your sales agent (or ours) covered the criteria you
defined. You can even use the information to determine a good or not the sale, so you can make necessary
alterations to the sales process.
Per your requested list will listen to the calls and send information in a formatted file.
We return your file via email the following day. While all your data remains 100% secure in our private data
center.
At AmeriCalls we make 3rd Party Verification simple by:
Saving you time and potential frustration of having to talk to another third party
No need to go through a confusing IVR system to confirm that you would like to buy from us
Self serving 3rd Party Verification solution
Our team of well-trained and experience customer service representatives are happy to assist and handle your issue directly to us or even transfer the call to from one of your sales representatives, for your convenient. The result is you get the best of both worlds: we generate new, incremental business off the Web while you focus on running your existing business.
