At AmeriCalls, we manage millions of transactions for our clients on a daily basis. We deliver world class customer care and support to meet the needs of our valued customers. Our goal is to deliver excellence while ensuring a satisfying and enjoyable customer experience.
As competition for customers increases, AmeriCalls helps its clients create exemplary service programs to leverage opportunities for cross-promotion, retention and cost reduction. Whether your support needs are for customer service, sales, or technical support, AmeriCalls offers national and international contact centre solutions to meet your business objectives and budget requirements.
Customer Service options offer:
Support for businesses and end-user subscribers
Well trained agent training for accelerated time-to-market
High quality, low cost off-shore and home agent options
Automated processes to streamline calls, improve satisfaction and reduce costs
Technical Supports we offer include:
Trained technical support representatives accommodate your needs 24/7 hrs
Live voice, email and chat messaging
Advanced technologies support
Telecommunications
Hardware and software support
Network scoping and troubleshooting
